Refund policy

At Breck & Grier, we hope you love your order—but if something isn’t quite right, we’re here to help.

• Return Window: Eligible items may be returned within 14 days of delivery for a refund.
• Exclusions: Please note that custom hand-painted totes are final sale and not eligible for return or exchange.
• Condition: Items must be unused, in original condition, and include all original packaging.

To initiate a return, please email us at [insert your return email here] with your order number and reason for return. Once approved, we’ll provide return instructions.

 Refunds will be issued to the original form of payment once the item is received and inspected.

Thank you for supporting our small business and the artisans behind every bag!